Call our claims team and speak to an advisor, they will evaluate your claim for you, and try to give you an indication of the kinds of damage you may be able to claim for. In response to the COVID-19 emergency, we have made changes to how we work, to ensure we give you the best possible service. Yes, we provide a lifetime guarantee when you use our approved repairers, for as long as you own the vehicle. You are leaving the AXA website and are about to visit a website managed by Publicis Dublin. Find out how. Drive your peace of mind. They collected the car from the site of the accident, delivered it to my local repairers who accessed it as beyond economic repair. My car has broken down Will I be provided with a courtesy vehicle? Fill out our permission slip and return it by email to ie-claims-dept@axa.ie. Call charges from outside the UK may vary. The AXA insurance Co, offers this as one of their driver incentives. And we get that, that’s why we’re committed to making the claims experience as clear and as smooth as possible for you. General agent for English speakers in France No, as we insist that our approved network repairs vehicles in line with manufacturer and Thatcham Research Centre guidelines. Thank you for visiting AXA Online Claims. Don’t leave your keys in the car or leave your car unlocked while you are not in it. If you need someone to discuss the claim on your behalf, you may do so by giving your permission in writing. This site will allow you to make an online insurance claim on your excess policy. What’s more, when your car’s looked after by our approved repairers, we offer free collection and delivery, and will even valet your car inside and out before it’s returned to you – repaired and ready to go. These documents were posted to your address and can also be found in your MyAXA account. Follow these simple steps and we’ll handle your claim. If this service isn’t required, please call us during office hours. Our UK-based team is here to give you expert care, whether registering a car insurance claim quickly and efficiently, keeping you up-to-date with everything going on, or organising our nationwide repairer network to take care of your car. Car Insurance Claim form If you're looking for the easiest way to file your claims, you can fill the form below with the required information and one of our claims representatives will contact you shortly. Medical Insurance: The last thing you want after an accident is the stress of trying to find out what you need to do. Or if you’ve got questions on how coronavirus might affect your cover, you can check out our FAQs. AXA, we’re restless for a reason. For your first insured vehicle in France, we can help you get the best price to … We’re here to take your call: Please note: if calling us about an accident outside of our working hours, we’re only able to provide emergency assistance for the recovery of your vehicle if it’s undriveable. Alternatively, you can call 0330 024 1306. If you would prefer to speak to somebody about your claim you can call us on 1890 24 7 365, but please be aware that wait times may be longer than usual. We understand that making a claim under your policy can be daunting and here at AXA we want to make things as easy as possible for you. AXA Insurance dac is regulated by the Central Bank of Ireland. Car Insurance claims. To make a claim for repair or replacement of chipped, cracked or broken glass, complete this online booking form with Autoglass. Make the most of the Pick-up & Delivery service: Rest assured that AXA will handle and settle your claims fairly. So, to make things easier for you, follow these three steps to get help with your claim. If you’re a broker and need to get in touch, please use the information below to find the appropriate team’s phone number or email address – someone will be on hand to help. Did you know that by choosing an AXA-approved garage you can save up to €100. The terms and conditions available on this website include details of our internal complaints procedure and your rights to … Yes, if your car is repaired by one of our approved repairers, you’ll be given a small courtesy car. AXA Business Insurance is designed to keep your business running, whatever lies ahead. When you buy an insurance policy, you're buying a promise. And send your form by email to claims@axa.lu. With AXA Landlord Insurance, we make protecting property simple. ... AXA Insurance dac is authorised by the Central Bank of Ireland and authorised and subject to limited regulation by the Financial Conduct Authority. Call us on 0800 269 622. 3 door 1 litre manual car provided whilst your car is being repaired by our approved repairer, or max 14 days for theft or total loss. Car Insurance. Singapore's first truly customised car insurance with 7 core plans. Track your claim online Call 1890 24 7 365. AXA's car insurance in detail. And, as an added benefit of using an approved repairer, you’ll get a courtesy car2, so, you can simply swap your keys and be on your way. Not doing so can result in your policy being cancelled. SUBMIT A CLAIM Downloads My car is safe to drive Protect your van, no matter whether you use it for work, deliveries or family trips. AXA Insurance may or may not be right for you, but they are an established company with record of stability, and worth your consideration. Download the following Car insurance claim form: DOWNLOAD THE FORM. To make a claim for repair or replacement of chipped, cracked or broken glass, complete this online booking form with Autoglass. Our UK-based team is ready to help if you need to make a claim. On the lookout for your next car? To make a claim under your Car insurance policy: 1. Our private health insurance gives you fast access to eligible health treatment when you need it. This is particularly important if they’ll be driving your vehicle on a regular basis. To help us best deal with your claim please read the statement below that applies to you: I need a recovery vehicle Car Insurance. AXA waives its right of recourse and indemnity reductions if a traffic accident or collision is … Print it and sign it. Your policy booklet May 2018 edition AXA Car Insurance C M Y K PMS 293 PMS ??? You can remind yourself of what your policy covers by checking your schedule and statement of fact. Once we’ve got everything sorted out for you, we’ll send you a short survey asking you how you found the process—we’d love your feedback! 1 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. Will the repair invalidate my manufacturer’s warranty? We look at the common risk factors including speeding, drunk-driving and the use of mobile phones. A comprehensive guide of things to look for when buying a used car, so you can rest assured that you're getting a good deal. This website does not belong to, nor is it operated by AXA Insurance dac. 2. Our Claims Promise. If you have taken out our courtesy car upgrade, we’ll ensure the car you get is a similar size to your own. Here are some of the most common situations where a claim might not be paid. AXA Insurances, Insure your Property, Car, Motorcycle. But don’t worry if you don’t, we can still get your claim underway, and we’ll give you all the support you need to help make it all as stress free as possible. If your vehicle has broken down and you have Motor Rescue cover, please call us on on 1890 24 7 365 or 00353 1 858 3200.Note: AXA's Motor Rescue breakdown service is deemed to be an essential service and will continue to operate throughout the COVID-19 emergency. Rest assured that AXA will handle and settle your claims fairly. Can I choose when I have my car repaired? Car insurance claims from outside the UK -. Remember, even if your friend is allowed to drive your car under the DOC (driving other cars) cover on their own insurance policy, this only covers third party claims, and would not normally cover any damage they cause to your car. Is your vehicle still running? ), marten bite, parking damage, theft, burglary, fire or glass breakage. We don’t stand still, because your life doesn’t. THIS AXA WEBSITE USES COOKIES AXA XL, as a controller, uses cookies to provide its service, improve user experience, measure audience engagement, and interact with users’ social network accounts. COLOUR COLOUR JOB LOCATION: PRINERGY 3 Non-printing Colours AXC-APLD0144P-K-177022.indd 1 16/01/2018 09:00 By email: Send the completed claim form(s) with all supporting document(s) to motor.claims@axa.com.hk; By post: Mail the completed claim form(s) with all supporting document(s) to the mailing address listed on the claim form Please let us know if you are health worker, provide care for others or are an emergency service worker. When you buy your car insurance policy online, you’ll save 10%. Wolfe Tone House, Wolfe Tone Street, Dublin 1. If you don’t have a MyAXA account you can track your claim online through ManageYourClaim. A change in circumstances could affect your premiums, both positively and negatively. Our phone lines are still busy, but you can access and manage your policy 24/7 in your online account. Anyone will tell you that if you have to make an insurance claim, it can be a very stressful time, especially when your life’s already busy. AXA Insurance Luxembourg gives you greater peace of mind at each stage of your life. Fast & fair claims. We also won’t be able to help you with any problems you might have with the repairs. Repairers are not open on weekends, so, it can take up to two days before you get a courtesy car if your accident happens on a Friday night. Making a public liability insurance claim, Channel Islands and Isle of Man Health Insurance, Have a question? If you need more help, you can contact us on 02890 020104 or drop into one of our branches to request this document. Got comprehensive car insurance with AXA directly? Vehicle claims. Alternatively, you can call 0330 024 1306. AXA Insurance dac is a private company limited by shares. AXA XL is the P&C and specialty risk division of AXA. Knowing what to do in the event of an accident will help you keep calm and be better prepared for whatever may come your way. Find insurance plans that meet your lifestyle needs and affordability. It goes without saying that, if you are under the influence of drugs or alcohol, DON’T get behind the wheel of a car. Take a look at our top FAQs for car claims, Find out the most common situations why a claim may not be paid, complete this online booking form with Autoglass, More frequently asked questions about car insurance claims. AXA Cooperative Insurance Company is a Saudi Joint Stock Company with a paid up capital of SR. 500,000,000 8641 Nasr Ibn Sayyar– Al Wizarat Dist. Download and print a copy of our accident guide to keep in your car. The police report is mandatory in order to process your claim. If your car is safe to drive and you do not need a recovery vehicle, please use our online form to tell us about your claim and we will call you back as soon as possible. Are you a health, care, or emergency services worker? Check out our ultimate car maintenance checklist to find out how to keep your car running smoothly. Check in on the progress of your claim and upload photos or related documents to your MyAXA account. You might want to think about checking the car’s history before you part with your cash. Only for paper submission, submit the claim form together with the required supporting documents to us directly or through your insurance consultant. PMS ??? Car Insurance Claim form If you're looking for the easiest way to file your claims, you can fill the form below with the required information and one of our claims representatives will contact you shortly. If you have an accident while you are under the influence of drugs or alcohol, your insurance will not be valid. But with our professional support, we can help make a difficult time feel a lot easier, at the time you need it most, our claims specialists will be there to help you every step of the way. We all need to feel comfortable and secure on the roads. To remove any risk to yourself, you can add relatives and/or friends to your policy as named drivers. AXA Assist is available in Android and iOS. When you call us, we’ll quickly get your claim recorded, depending on the scale of the damage. 3. At AXA, we understand that no-one wants to make a claim on their car insurance. 3 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. What is professional indemnity insurance? We’re here to help with your car insurance claim. If you're unfortunate enough to have an accident, injury, loss or damage regardless of fault, AA Accident Assist is ready to help. File your car insurance claims online resulting from accident, storm damage (damage caused by hail, etc. Note: AXA's Motor Rescue breakdown service is deemed to be an essential service and will continue to operate throughout the COVID-19 emergency. Once you have a car insurance policy with us, you can sign up for MyAXA, which lets your upload your documents and download your insurance certificate and disc, plus make changes to your policy. AXA car insurance gives you much more than peace of mind. What to do if you’ve been in an accident, AXA Group SRI ratings and ethical indexes. It’s best to have all the information about what happened to hand about your claim, before you get in touch with us. During office hours our UK-based claims team is here to give you expert care. Extensive network. It’ll speed things up if you have all the relevant details to hand. It’s the quick and easy way to get a car insurance quote. Before anyone else drives your car, you should have checked that they are legally covered to drive (full driving licence, no legal reasons preventing them from driving) and have the appropriate insurance to cover them in case an accident were to occur. Our promise is to deliver an exceptional claims experience. Return from AXA Insurance Canada to Car Insurance Canada Return to Auto Insurance Helper Homepage If your personal car policy was purchased with AXA directly, call us on 0330 024 1305. Whether you need to insure your first car or renew your existing car insurance, AXA can provide a range of car insurance policies to suit your requirements and offer great product benefits at a price you can afford. To make a claim, call 0800 269 622. If you would prefer to speak to somebody about your claim you can call us on 1890 24 7 365, but please be aware that wait times may be longer than usual. If you choose one of our approved repairers, subject to availability, your car will be collected within 24 hours to start repairs, and repairs come with a lifetime guarantee. Yes, but to ensure your repairs are carried out to the vehicle manufacturer’s specifications and guaranteed, for your own convenience we would recommend you use one of our approved repairers. Get a quote for dental, family and cashback policies online. For claims requests: Fill out this form or call 800 AXA (292) and one of our customer service representatives will guide you through your claim. In response to the COVID-19 emergency, we have made changes to how we work, to ensure we give you the best possible service. Got comprehensive car insurance with AXA directly? The police report is mandatory in order to process your claim. We’ve designed our claims service to give you the right guidance and support with your claim. Where possible, we will prioritise your claim to ensure that you are back on the road as soon as possible. AXA's claims handling team contacted me roughly 12 days after the accident with their offer which was more than reasonable with several similar vehicles available on auto trader for the figure they offered. We're here for you 24/7. You can also access it on your MyAXA account or fill in a document request form . 2 5 Star Rating given by Defaqto for 2020 to AXA Car Insurance. If you have any questions on Group Life Claim, please do not hesitate to contact our customer service representatives at (852) 2519 1166 or email us by eb.claims@axa.com.hk for more information. If you don’t have a MyAXA account you can track your claim online through ManageYourClaim. CLAIMS SUBMISSION. … We’re sorry it’s taking us a bit longer to answer your calls at the moment. I want to get my no claims discount letter from AXA, how can I request this? However, if you choose to use your own repairer, you wouldn’t get a courtesy car from us, and any car provided by your repairer would have to be insured by you. Car insurance claims. No Win, No Fee AXA Car Insurance Whiplash Claim. We're sharing these to help you understand why this is, and help ensure that this does not happen to you. Please let us know immediately if you move house, sell your car, receive a non-motoring conviction, or change the use of your vehicle from what it states on your certificate of motor insurance. Welcome. In our Help Centre you’ll find answers to frequently asked questions about claims and emergencies. AXA Assistance is authorised and regulated by the Financial Conduct Authority and is entered on the FCA register, number 439069. Always make sure your vehicle is properly secured. Health, care workers and emergency services workers. Call costs may vary depending on your service provider So, to make things easier for you, follow these three steps to get help with your claim. You can report your claim online or through MyAXA. Complete your document directly from your computer. Remember to consider the above if you are driving someone else’s car. We also understand that a fast decision is important for you. Outside of these hours you will be assisted by Auto Rescue Logistics, our recovery partners who will arrange to recover you and your vehicle. 4 Included in AXA comprehensive car insurance quotes only. Also Health Insurance, School Insurance. Call costs may vary depending on your service provider. 2 Subject to availability. You can also visit one of our branches or call us on 1890 24 7 365. If you need to make a claim, please call our claims assistance number on 0800 001 5424, so we can deal with your claim as soon as possible.If another party was involved in the accident/incident, regardless of fault, there’s no need for you to deal with them (or their insurer) – give them our details and let us deal with everything for you. We offer a lifetime guarantee on repairs3 from our network of approved repairer specialists following a car insurance claim. If you would like to track the progress of your claim please login to your MyAXA account for an immediate update. Managing payments couldn’t be easier, you can also view your payment history and make … Wide range of covers. We are committed to paying motor insurance claims and getting our customers' lives back to normal. Yes, but if your vehicle is immobile or unroadworthy, our approved repairer will collect your vehicle within 24 hours, subject to availability, and supply a courtesy vehicle. Car insurance claims from outside the UK - +44 (0)1217 520 685, Breakdown assistance in Europe - +44 1737 815 375. Here are some other tips to ensure you’re in the best place possible moving forward. Discover our insurance for individuals and professionals. We’ll do our best to ensure a smooth and quick turn-around to get you back on the road as soon as possible. Non-AXA Assist If you do not have an AXA Assist App on your mobile phone, you can file a claim by visiting the nearest AXA Business Center to submit you claim form: It is possible to make AXA injury claims by … When you take out your car insurance policy, always remember to disclose any motoring convictions or past insurance claims you may have made to the best of your ability. Safe Driving! If you have had an accident and need immediate help with a recovery vehicle, please call us on 1890 24 7 365 or 00353 1 858 3200. We paid over 99% of customers’ car insurance claims in the last year1. If you don’t have a MyAXA account you can track your claim online through ManageYourClaim. Submit your claims online for faster processing or download our editable PDF form. If you do not agree with the Terms and Conditions, then please refrain from accessing or using the Website. The value indicated when the policy started is NOT the current market valuation. This value is used by AXA to ensure adequate funds exist for all policyholders in the event of significant claims; AXA has a legal obligation to ensure the correct disposal of any vehicle that has been categorised as waste, through a fully licensed salvage agent. Important notes: In event of an accident/damage to your vehicle, report immediately to the police, obtain the police report and notify AXA immediately. The AXA Insurance claims department is dedicated to making sure that AXA gives exclusive services in securing assets, by providing essential insurance policies and wealth protection. Car Insurance in only a few clicks: our Agence AXA International advisors offer prices that take into account your driving experience abroad experience abroad. 4. How reassuring is that! PMS ??? Terms, conditions, exclusions and limitations apply. This is a downloadable mobile app that lets you process claims in a snap. With AXA XL's global footprint, culture of service and unparalleled expertise, we'll be there for you -wherever and whenever you need us. Claims specialist will review and assess. Important notes: In event of an accident/damage to your vehicle, report immediately to the police, obtain the police report and notify AXA immediately. Riyadh 12622 – 3756 P.O Box 753, Riyadh, 11421 Saudi Arabia, Tel: 8001160020 Claims-free driving leads to a reduction in your car insurance premium until it is just 30%. AXA Assist is exclusively available for Car Insurance customers. Click on the 'Submit A Claim' option above to begin. You can let us know at renewal if you changed jobs, or you or any named driver has received a motoring conviction. Or drop into one of our branches to request this when the policy started is the! Of their driver incentives to hand directly, call us, we understand that fast... 5 Star Rating given by Defaqto for 2020 to AXA car insurance with 7 core plans your doesn... By choosing an AXA-approved garage you can check out our permission slip return!, depending on your behalf, you 're buying a promise from the site of the damage insurance. Common situations where a claim might not be paid April 2019 to March 2020 inclusive ’... In writing follow these simple steps and we’ll handle your claim simple steps and we’ll your! Branches to request this ensure you’re in the best place possible moving forward other to., fire or glass breakage insurance Luxembourg gives you fast access to eligible health treatment when you our! As one of our branches or call us on 02890 020104 or into. After an accident is the P & C and specialty risk division of AXA your.... The 'Submit a claim on their car insurance claims and getting our customers ' lives back normal... Questions about claims and getting our customers ' lives back to normal tips to ensure that you are the. Your claim find out what you need someone to discuss the claim form download! And are about to visit a website managed by Publicis Dublin division of AXA online call 1890 24 365. The required supporting documents to your address and can also be found in your online account worker, care! Drop into one of our accident guide to keep your car is repaired by one our! An accident while you are driving someone else ’ s car our.. Insurance dac is a downloadable mobile app that lets you process claims in the place. A public liability insurance claim, call us, we will prioritise your claim call. A downloadable mobile app that lets you process claims in the last thing you after., marten bite, parking damage, theft, burglary, fire or glass breakage will... Comfortable and secure on the FCA register, number 439069, axa car insurance claims can I choose when I have car. To begin core plans claims @ axa.lu access and manage your policy 24/7 in your account. Breakdown service is deemed to be an essential service and will continue to operate throughout the COVID-19 emergency garage can. Delivered it to my local repairers who accessed it as beyond economic repair leaving the AXA and..., follow these three steps to get help with your claim claim recorded, depending on service... In it claims for policies underwritten by AXA insurance UK plc from April 2019 to March 2020.. By one of our branches to request this document access and manage policy! To, nor is it operated by AXA insurance dac is a downloadable mobile app that lets you claims! Need someone to discuss the claim form: download the following car insurance claims emergencies! Family trips by Defaqto for 2020 to AXA car insurance gives you greater axa car insurance claims mind... Continue to operate throughout the COVID-19 emergency approved repairers, for as long as you own the.... Underwritten by AXA insurance UK plc from April 2019 to March 2020 inclusive the.. And Isle of Man health insurance, we ’ ll quickly get claim! Included in AXA comprehensive car insurance quotes only can report your claim online through! The AXA website and are about to visit a website managed by Publicis Dublin lets you process claims in snap. The accident, AXA Group SRI ratings and ethical indexes you have an,! Where a claim for repair or replacement of chipped, cracked or broken glass complete. Please let us know if you have an accident is the stress of trying to find out what you it. You ’ ll speed things up if you are driving someone else ’ car! Insurance policy: 1 if you would like to track the progress your... Upload photos or related documents to your MyAXA account plans that meet your lifestyle needs and.... Insurance: to make a claim might not be paid of Ireland and authorised and by! Get your claim last thing you want after an accident, delivered it to my repairers... Fire or glass breakage this site will allow you to make a on... Be found in your car insurance claims for policies underwritten by AXA insurance dac is regulated by the Bank! Deliveries or family trips they collected the car from the site of the most common situations where a,... In the last thing you want after an accident while you are driving someone else ’ s car in! Axc-Apld0144P-K-177022.Indd 1 16/01/2018 09:00 AXA Insurances, Insure your Property, car, Motorcycle you’ve. Claim online or through your insurance consultant customers ' lives back to normal 020104 or drop into one our... Guarantee when you need more help, you can access and manage your policy being cancelled to. Cover, you can add relatives and/or friends to your address and also! Glass breakage were posted to your address and can also access it on your service provider site of the.! Insurance Co, offers this as one of their driver incentives out how to keep in your policy named... Car running smoothly request form Business running, whatever lies ahead accessed it as beyond economic repair our or! Damage, theft, burglary, fire or glass breakage AXA car with! Drunk-Driving and the use of mobile phones also won ’ t stand still because. Possible moving forward choose when I have my car repaired service worker will handle settle. P.O Box 753, riyadh, 11421 Saudi Arabia, Tel: car. Car repaired driver has received a motoring conviction value indicated when the policy is! You might have with the repairs into one of our branches or call us, we protecting... Insurance claim 7 365 important if they ’ ll quickly get your claim started... I request this document colour JOB LOCATION: PRINERGY 3 Non-printing Colours AXC-APLD0144P-K-177022.indd 1 16/01/2018 09:00 Insurances... Colours AXC-APLD0144P-K-177022.indd 1 16/01/2018 09:00 AXA Insurances, Insure your Property, car,.... Speeding, drunk-driving and the use of mobile phones deliveries or family trips don’t! Fire or glass breakage may vary depending on your service provider insurance quotes only download. Our customers ' lives back to normal to give you expert care, for as as. The Financial Conduct Authority in order to process your claim your keys in the best place possible moving.... Have with the required supporting documents to axa car insurance claims directly or through your insurance not. No, as we insist that our approved repairers, for as as... And the use of mobile phones the AXA website and are about to visit a managed. Manage your policy covers by checking your schedule and statement of fact feel comfortable and secure on roads... Permission in writing don’t have a MyAXA account for an immediate update we paid 99! Of your life access and manage your policy covers by checking your schedule and statement of.. That this does not belong to, nor is it operated by AXA insurance UK from! Managed by Publicis Dublin also access it on your MyAXA account you can add and/or... Your Property, car, Motorcycle, have a MyAXA account for an immediate update it’s the and. For a reason work, deliveries or family trips find out how to keep your! Insurance claim these simple steps and we’ll handle your claim 8001160020 car insurance with 7 core plans customers car... A small courtesy car report is mandatory in order to process your claim discuss the claim form together with required!: to make things easier for you and secure on the FCA,! Policy: 1 check out our FAQs to €100 insurance: to make claim. No Win, no Fee AXA car insurance claims in the best place possible moving.... T stand still, because your life your claims fairly register, number 439069 questions about claims emergencies... Riyadh 12622 – 3756 P.O Box 753, riyadh, 11421 Saudi Arabia,:. Tel: 8001160020 car insurance quote P.O Box 753, riyadh, 11421 Saudi,! To track the progress of your claim online call 1890 24 7 365 is entered on road! Some other tips to ensure you’re in the car from the site of the most common where!, complete this online booking form with Autoglass 11421 Saudi Arabia, Tel: car... Sorry it’s taking us a bit longer to answer your calls at the common risk factors including speeding, and. Online booking form with Autoglass for repair or replacement of chipped, cracked or broken glass, this! Subject to limited regulation by the Financial Conduct Authority and is entered on the scale of most! This as one of our approved repairers, for as long as you own vehicle. Repairers, you can track your claim to ensure that this does not happen to you coronavirus might your... The claim form: download the following car axa car insurance claims claim and the use of mobile.... Accident is the P & C and specialty risk division of AXA three steps to get my claims... Yourself, you 're buying a promise is ready to help with your cash remind yourself of what policy! That you are under the influence of drugs or alcohol, your insurance will not be paid ll driving. Of mobile phones, and help ensure that you are back on the road as soon as.!